The goal of this website is teaching how to build better rapport. We suppose you have already followed one of our free tutorials on NLP you can find starting from www.neurolinguistic.com  , our sponsor site. A key-concept is matching. In NLP we can find how someone codes the information he's getting or giving. You can then begin to match the modes by using the predicates and physiology that match their representational system. It clearly appears that if we manage to interact with this specific channel, we'll involve emotionally those who we face, going beyond simple empathy. Our task consists in tracing the information strategy of the subject. But another system able to establish an empathic relationship exists: Being mirrored. It means to reflect the physiology of our converser and the tone of their voice. Or rather we have to take on a posture resembling theirs. The other looks as they have found themselves in front of a mirror and they will feel unconsciously acknowledged because they think they are facing someone like them, they will feel approved.